Cookie Policy

Learn about how TrackIT uses cookies and similar technologies to enhance your experience.

Last updated: January 15, 2025

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

TrackIT uses cookies and similar technologies to authenticate users, manage secure sessions, remember dashboard preferences, and provide personalized monitoring experiences.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for TrackIT to function properly. They enable authentication, session management, and secure access to monitoring data.

  • JWT authentication tokens
  • User session management
  • API access tokens
  • Security and CSRF protection
Analytics Cookies

These cookies help us understand how users interact with TrackIT by collecting anonymous usage data and performance metrics.

  • Dashboard usage patterns
  • Feature utilization tracking
  • Performance monitoring
  • Error tracking and debugging
Functional Cookies

These cookies enable enhanced functionality and personalization within TrackIT, such as remembering your dashboard preferences and monitoring settings.

  • Dashboard layout preferences
  • Chart display settings
  • Alert notification preferences
  • Theme and UI customization
Marketing Cookies

Currently, TrackIT does not use marketing cookies. We focus on providing essential monitoring services without tracking users for advertising purposes.

  • No advertising cookies
  • No social media tracking
  • No retargeting cookies
  • Privacy-focused approach

Cookie Duration

Session Cookies

Temporary cookies that are deleted when you close your browser

Persistent Cookies

Cookies that remain on your device for a set period or until deleted

Third-Party Cookies

We may use third-party services that set their own cookies. These include:

Service Purpose Duration
TrackIT Dashboard (app.monitoring.ly) User authentication and session management Session
TrackIT API (api.monitoring.ly) API authentication and rate limiting Session
Chart.js Interactive monitoring charts Session
Bootstrap Icons UI icons and interface elements Session

Managing Your Cookie Preferences

You can control and manage cookies in several ways:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies
  • Delete existing cookies
  • Set preferences for specific websites

Cookie Consent

When you first visit our website, you'll see a cookie consent banner. You can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your preferences
  • Change your settings at any time
Cookie Settings

You can manage your cookie preferences at any time by clicking the button below:

Impact of Disabling Cookies

If you choose to disable cookies, some features of TrackIT may not function properly:

  • You may need to log in repeatedly to access your dashboard
  • Your dashboard preferences and chart settings may not be saved
  • Monitoring alerts and notifications may not work correctly
  • Some interactive features may be unavailable
  • Personalized monitoring experiences may not be available

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website.

Contact Us

If you have any questions about our use of cookies, please contact us:

TrackIT Privacy Team

Email: security@monitoring.ly

General Contact: info@monitoring.ly